Fees are paid by the calendar month and payment is due the first week of each month. All lessons within the month must be paid for. No refunds or credits will be given for missed classes. There are two options for payments:

Direct Debit
Payment is deducted monthly, on the first business day of each month from your nominated bank account or credit card. There are a number of benefits for those who pay swim school fees via direct debit including cheaper class prices, as well as the convenience of automatic deductions. Direct Debit Request Forms are available here if you wish to commence payment via direct debit.

All declined payments will incur a processing fee. Written notification must be received prior to the 25th day of the calendar month if you wish to cancel payments via Direct Debit.

At Reception
We accept payment over the counter by cash, cheque, EFTPOS or credit card. Payment week for swim school fees occurs between the 1st and the 7th of each month.

Late Payments
Any outstanding fees must be paid by the last day of trading for the month. If there are fees outstanding after this time, a surcharge will be applied to the family account.

Other Payment Information

Active Kids Vouchers
Coulter Swimming is a registered activity provider for Active Kids. Click here to submit your voucher details. Vouchers must be presented before the 20th day of the current month to be used for the following month/s fees – vouchers cannot be used for the current month’s fees. Once the voucher is presented and activated, it is not refundable.

First Lap Vouchers
Coulter Swimming is a registered provider for First Lap. Click here to submit your voucher details. Vouchers must be presented before the 20th day of the current month to be used for the following month/s fees – vouchers cannot be used for the current month’s fees. Once the voucher is presented and activated, it is not refundable.

Holding Fee
A holding fee is available for severe medical reasons such as broken bones and/or recent surgery. All holding fee applications must be supported by a current medical certificate and will be at a cost of $30 for a 4 week (minimum) to 6 week (maximum) period. Anything extending past this will need to be reviewed by management.

Health Fund Statement
On our receipts you can find our claim numbers for a variety of Health Funds. This can be used to make a claim on Learn to Swim lessons. If your provider requires more information than your receipts, a Health Fund Statement can be requested at reception. A processing fee applies. Once paid for, the statement will be emailed to you. Please allow up to 7 days for the statement to be processed.

Discounts
At Coulter Swimming, we offer a 30% discount on:

  • Each additional lesson per week
  • 3rd, 4th or 5th child enrolled